Privacy Policy

1. Our Commitment to Your Privacy

Zyqvar Studio Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our website (zyqvar.com), purchase products, or otherwise engage with our services. We adhere to the principles of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, title, and username.
• Contact Data includes billing address, delivery address, email address, and telephone numbers.
• Financial Data includes payment card details, which are processed securely by our third-party payment providers and not stored by us.
• Transaction Data includes details about payments to and from you and other details of products you have purchased from us.
• Technical Data includes your internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website, products, and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We use different methods to collect data from and about you, including through:

• Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you purchase a product, create an account, or subscribe to our journal.
• Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment and Browse actions. We collect this personal data by using cookies and other similar technologies.
• Third parties. We may receive personal data about you from various third parties, such as analytics providers like Google, and payment and delivery services.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To fulfil the contract we are about to enter into or have entered into with you (e.g., to process and deliver your order).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and partners who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax purposes.

7. Your Legal Rights

Under UK data protection law, you have rights in relation to your personal data. These include the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request the transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us. You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact our Data Privacy Manager in the following ways:

Email address: [email protected]
Postal address: Zyqvar Studio Ltd, Attn: Data Privacy Manager, Unit 7, Oakhurst Farm, West Sussex, RH13 6RF